How can we help you?
EUROPETCG Support hours are Monday to Friday. Responses may take between 24 and 48 business hours. Please search our guides before opening a ticket, your answer might already be here!
RECOMMENDED READING
Complete Platform Guide: How EuropeTCG Works
Discover buying and selling with lower fees (2.5% Pro / 4.5% Private vs 5.0% traditional marketplaces), 24/7 smart lockers (InPost/Mondial Relay from €3.00), anti-sniping live auctions, and €0 SEPA payouts.
Read Guide
Most visited pages
Buying & Payment
Questions about how to pay, cancellations, and purchasing processes.
My order has not arrived
Steps to follow if a shipment is delayed or lost in the mail.
Seller Guide
Rules, best practices, and complaint resolution with buyers.
Easy Packaging
Learn how to protect your cards for 100% safe shipping.
General Questions
User accounts, ratings, and platform rules.
Customer Support
Contact our agents through a support ticket.